Stripe Setup
Prerequisites
Before setting up your Stripe account, ensure you have the following documents and information ready:
Required Documents
- Government-issued ID (driver’s license, passport, or national ID card)
- Business details & documents (if applicable - ABN, business name, business address)
- Bank account details for payouts (BSB and account number)
Required Information
- Your full legal name and date of birth
- Complete business address (if running a business)
- Phone number and email address
- Business description and website (if applicable)
Step-by-Step Setup Guide
1. Navigate to Personal Settings
Visit your Organiser Hub and navigate to the Personal Settings tab. You should see a “Register for Stripe” card displayed. Click the Register button to begin the setup process.
2. Stripe Account Access
Once redirected to the Stripe page, you have two options:
- Existing Stripe users: Log in with your existing Stripe account credentials
- New users: Create a new Stripe account by clicking “Sign up”
3. Complete Stripe Account Creation
Follow Stripe’s guided setup process:
Business Information (if applicable)
- Describe your business type
- Enter your ABN or business registration details
- Provide your business address and other information
Personal Information
- Enter your full legal name and date of birth
- Provide contact information
Note
You will be required to Upload a photo of your government-issued ID to enable payouts after registering with Stripe. This is for legal requirements.
Banking Information & Public Details
- Add your Australian bank account details (BSB and account number)
- Set your payout schedule preference
- Add public details for customer facing features
Tip
Stripe will ask you to opt into Climate Contributions and Stripe Tax. Feel free to decline and opt out by pressing “No Thanks” and “Not right now” respectively.
4. Verify Integration in SPORTSHUB
Once you return to your SPORTSHUB Organiser Hub Personal Settings tab, please hit the Register for Stripe button again. This helps our system update to ensure your account is synced between parties.
Finally, to verify integration success, check for:
- Your Stripe Account ID is now displayed
- The “Register for Stripe” card has disappeared
Warning
If your Stripe integration doesn’t appear immediately, wait a few minutes, click the register button again/ refresh the page. The connection process can take a moment to sync between systems.
5. Test Paid Event Creation
Navigate to Create Event and verify that you can now:
- Set event pricing in the event details
- Access enabling paid events via event creation settings
- Create paid events successfully
Your Stripe integration is now complete! You can start creating paid events and collecting secure payments from your participants.
Need Help?
If you encounter any issues during setup, contact SPORTSHUB Support for assistance with your Stripe integration.